What most sellers ask before opening a store.
If it's not here, contact us directly — someone will answer within one business day.
A phone number, national ID, and basic business details for KYC. Most sellers finish the onboarding wizard — Profile → Store Design → First Product → Payment Setup → Test Order — in under 10 minutes.
Between 8% and 15% depending on your plan and category. The commission calculator shows the exact amount before you set a price — never deducted as a surprise at payout.
Every 7 days, automatically. Net earnings — gross revenue minus commission, delivery fees, and refunds — post to your chosen payout method without you having to request it.
Yes — that's the one-click import. Click Import on any product you purchased wholesale and the photos, description, and specs carry over automatically. Set a retail price and it's live.
Every new listing is reviewed before publishing. It's a short delay, and it's the same reason buyers trust what they click on the marketplace.
It goes into the unified dispute queue with evidence attached, not a dead-end support ticket. Return rate and dispute history feed directly into your public performance scorecard.
Yes. Real-time stock per SKU and variant, with low-stock alerts across SMS, push, and email, and multi-location support for sellers running a warehouse plus a shop.
Arabic-first live chat with a fast response target during business hours, plus WhatsApp support. For anything urgent, contact us directly.
Not sure which tier fits?
Talk to us before you commit — most new sellers start on Starter and move up once volume justifies it.