Why buyers pay before they see the goods land

No factory is listed until Sam has stood in it.

Alibaba lets any factory self-list. Zafir360 doesn't. Every supplier is personally visited and verified before a single product goes live — there is no automated path to a listing. Trust is a gate, not a badge you can buy.

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Factories personally visited
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Supplier RFQ response SLA
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Strikes before a fraud ban
Buyer ProtectionSecure PaymentsVerified SuppliersQuality GuaranteeEasy ReturnsFast DeliveryTrade Assurance
Buyer ProtectionSecure PaymentsVerified SuppliersQuality GuaranteeEasy ReturnsFast DeliveryTrade Assurance

Verified Suppliers

Every factory passes Sam's review before it's admitted — nobody self-lists.

Secure Payments

PCI DSS Level 1, tokenised, never stored — the same standard banks are held to.

Buyer Protection

Escrow holds the money until delivery actually happens — not on order confirmation.

Fraud Detection

IP scoring and device fingerprinting run quietly in the background — a 3-strike policy does the rest.

Verification badge

The badge that can't be bought.

Verified by Sam

Factory visit, not a form

Gold badge shows the exact visit date. It's issued after a personal factory inspection — not after a document upload.

Gated onboarding

Suppliers submit company details, photos, capacity, and certifications. Nothing goes live without Sam's approval.

Instant blacklist

Sam can delist a supplier immediately. Active RFQs are reassigned and buyers with open orders are protected automatically.

Money doesn't move blind

Escrow, KYB, and identity checks at every tier.

KYB Verification

Trade license, commercial registration, and owner national ID required before a business buyer can see wholesale prices.

Escrow Payment

Buyer funds sit in Zafir360 escrow and release to the supplier at agreed delivery milestones — not on order confirmation.

Wholesale Dispute Resolution

Buyers file disputes for wrong goods, below-spec quality, short quantity, or late delivery — with evidence attached.

Consumer 2FA

SMS OTP required on any new-device login to a consumer account.

Data Protection

PII encrypted at rest (AES-256); payment data is never stored, only tokenised; KYC documents sit in access-restricted storage.

Iraqi Payment Compliance

KYC on wallet balances above IQD 1M, suspicious-transaction reporting above IQD 50M, AML screening on large B2B payments.

Section 6.4 — Security

What runs underneath the trust badges.

Encryption

TLS 1.3 everywhere. AES-256 for PII at rest. Payment data tokenised, never stored.

OWASP Top 10

Parameterised queries, XSS sanitisation, CORS whitelist, AWS WAF, CSP headers.

Continuous scanning

Snyk dependency and container scans, SAST in CI, weekly OWASP ZAP against staging.

Fraud detection

IP scoring, device fingerprinting, and rule-based detection with a three-strike ban policy.

Trust & Safety Framework

What isn't allowed on Zafir360.

A prohibited-items policy written for the Iraqi context — enforced at listing time by the moderation queue, not after the fact.

Weapons

No listing category permits weapons or replicas.

Alcohol & drugs

Excluded outright under the Iraqi regulatory context.

Counterfeit goods

Blocked at moderation; repeat attempts escalate to a supplier or seller ban.

Adult & political content

Excluded from every tier of the catalogue.

One queue, every tier

Disputes don't disappear into a support inbox.

Every dispute — wholesale, marketplace, or consumer — lands in a single resolution centre with evidence attached, an assigned mediator, and a tracked outcome. Nothing is closed silently.